Shipping policy

We ship orders via Australia Post by regular mail at the FLAT RATE of $9.95.

Occasionally large, heavy or bulky orders may incur an additional cost. Actual delivery time will vary depending on your location. Standard delivery timetables can be viewed via
http://auspost.com.au/parcels-mail/standard-delivery-timetables.html

If you are needing your items in a hurry, we suggest you select the EXPRESS SHIPPING (from $14.95) option. Registered post can be arranged however, and will incur an additional postage charge. If you are purchasing fragile or delicate items, insurance can be arranged at an additional cost. This must be requested via email when placing your order.
All orders are shipped within 1-3days of payment receipt, unless otherwise stated (Important Notice ie: annual leave).

Favor Lane is not a Bricks + Mortar Store therefore all our orders require shipping. Under special circumstances (very large orders) we may allow your order to be picked up via an appointment.

It is your obligation to ensure you enter the correct delivery address details at the time of placing your order. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. If a parcel comes back to us marked return to sender, a re-posting fee will be charged to send it to you again.
Once a parcel has been lodged with Australia Post, it then becomes their responsibility. We cannot cover the cost of items that are stolen or lost in transit.
Shipping insurance can be taken out at an extra cost to cover lost or stolen items. This however must be arranged when placing your order.

International Shipping - NZ

We ship international orders via Australia Post Airmail. We have 3 options for shipping, some offering a tracking service. Please note the shipping cost does not include Import or customs charges. Any additional charges are the responsibility of the purchaser. Large orders may also incur additional charges.
Shipping insurance can be taken out at an extra cost to cover lost or stolen items. This however must be arranged when placing your order. If you would like to upgrade your shipping to express with tracking please contact us prior to placing your order.